F.A.Q.s

Shipping Information

Please allow 1-2 business days to package and be ready for delivery after order payment is received. 
Shipping within Canada 🇨🇦

Items are shipped via Canada Post and will arrive within 2-8 business days. If you need something sooner please contact us and we will do our best to accommodate you.

Shipping to U.S. 🇺🇸

Items are shipped via USPS with and will arrive within 3-5 business days. If you need something sooner please contact us and we will do our best to accommodate you.

Shipping Internationally 🇬🇧

Currently we only ship to the UK. Items are shipped via USPS and will arrive within 10-21 business days. If you need something sooner or if you are located in another country, please contact us and we will do our best to accommodate you. 

Duties and Customs

We do not pay any duties, custom fees, or any other associated fees. These fees are the responsibility of the customer. For customs information including any fees that may be incurred on your end before purchasing please check with your local post office or on the web. Every country varies.

Orders and Returns

Payments and Security

We use Paypal to process payment. You can pay with your credit card (Mastercard, Visa, Discover, and American Express) if you don’t have a PayPal account.

Shhift Supply Co does not share customer information with outside parties. All orders placed through this site are SSL secured by SiteGround.com. Please ensure that billing information is accurate at the time of order to prevent order cancellation. Payments that cannot be authorized or validated against information on file with the issuer will be immediately refunded and the order cancelled.

Changes, Cancellations & Confirmation

Ordered something by accident? No worries. We allow 12 hours to change or cancel your purchase after an order is placed incase you change your mind. You will receive a confirmation shortly after an order is placed, and once again after the order has been processed.

NOTE: All orders are invoiced through our parent company, NOTHING DESIGN STUDIO. If you see this on you bill, don’t be alarmed.